Success Story: NTT DoCoMo on FT.com
Objective:
NTT DoCoMo had two campaign objectives:
- Increase brand awareness within their target audience, defined as business decision makers working in information technology and telecommunications.
- Increase the perception that NTT DoCoMo is leading the development of mobile telecommunications.
Within the context of its campaign, NTT DoCoMo also sought to better understand the differences between a run-of-site (ROS) campaign, and one using behavioral targeting.
For the research study, NTT DoCoMo was most interested in looking at traditional brand metrics, brand attributes, and the overall cost of behavioral targeting compared to ROS.
Solution:
To run both the ROS and the behaviorally targeted campaigns simultaneously on FT.com, and use Dynamic Logic as the research provider to test branding results side by side. Because the study was conducted post campaign and on a single site, the only variances in the findings were direct effects of ROS and behavioral targeting.
Results:
Dynamic Logic found that by targeting users based on behavior on FT.com, NTT DoCoMo saw greater lifts across the brand metrics tested. The behaviorally targeted portion of the campaign was more effective than ROS across all key areas: brand awareness, ad awareness and recall, brand attributes, and overall cost.
Brand Metrics (Behavioral Targeting over ROS):
The behavioral targeting results ranged from roughly 40 percent lift to nearly 200 percent lift over ROS across brand metrics.
Brand Metrics Findings (Behavioral Targeting over ROS):
- Aided Brand Awareness Lift = 41%
- Online Ad Awareness Lift = 193%
- Aided Brand Recall Lift = 178%
NTT DoCoMo also saw significant lifts with behavioral targeting across the specific brand attributes tested. The overall average across the attributes was 61 percent lift over ROS and as high as 83 percent lift in one attribute. Because branding was the key objective of the campaign, this data was particularly important to NTT DoCoMo.
|
Brand Attributes (Agreement Scores):
|
| |
ROS |
Behavioral Targeting |
% Lift |
| company am familiar with |
22.4% |
32.5% |
+45% |
| company with potential for growth |
27.0 |
45.1% |
+67% |
| a leader in technology |
29.0% |
46.0% |
+59% |
| pioneer in field of mobile telecommunications |
26.9% |
49.3% |
+83% |
| reliable company |
21.6% |
32.7% |
+51% |
| innovative mobile phone operator |
29.5% |
45.8% |
+55% |